We never cold call. Learn more about protecting yourself from scams here
How to Protect Yourself Against Scams
Raising Awareness
Addlington-West Group are becoming increasingly aware of scams whereby people are contacted via telephone, email and text message.
These people are often told that they are owed refunds amounting to several thousand pounds.
Raising awareness is crucial in the fight against scammers. So before you deal with any company that contacts you unexpectedly, always remain vigilant about unofficial communications.
Practical Tips to Stay Safe
It's essential to verify the credentials of any unfamiliar company or legal professional. Utilise resources like Companies House to delve into their background or search for online reviews.
Scam emails and letters generally contain spelling mistakes and poor grammar.
Scammers often ask you to make a payment so that your refund can be released. This is a scam that is sometimes called advance fee fraud.
When in doubt about a company claiming to be a claims management firm, consult the Financial Conduct Authority (FCA) register of regulated companies. If they're not listed, it's best to steer clear and avoid any involvement with them.
If you are receiving nuisance calls, you can register with the Telephone Preference Service. This service is free and is operated by the Information Commissioner Office (ICO).
If you are not sure then contact us. Addlington-West Group are happy to offer you no-obligation advice and put you on the right track.
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Important Information
Please note that telephone calls to our office are recorded for training and monitoring purposes. Addlington-West Group would like to remind you that you are not required to appoint a third-party to represent a claim. You can submit your own claim for free or you can complain to the Financial Ombudsman Service (FOS) or represent the claim to alternative dispute resolution scheme if the respondent is a member of such.
For each separate claim, you shall pay us a success fee where your claim is successful. The amount of the success fee will be dependent on the level of award/compensation that is offered and is based on the GROSS amount. Our fees range from 15% to 25% excluding VAT. VAT will also be added and charged at the prevailing rate, which is currently 20%. For more information, please refer to the illustration below. This explains the success fee in relation to amounts of compensation.
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N.B. The above illustration is neither an assumed or confirmed estimate of the potential recovery amount. The VAT rate was calculated on 27th June 2019 and this is subject to change. Please note, the illustration is relevant only for Section 75, FSCS and FOS claims and is not intended for Business Energy Claims.
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*If your claim is successful, our fee is between 15% to 25%. If you cancel the agreement prior to the claim reaching a conclusion, a cancellation fee may apply. This is a reasonable fee in relation to work completed to date (currently £100, per hour, including VAT). Please view our terms of engagement for full details.
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Addlington-West Group Ltd. Incorporated in England. Company Registration Number: 11554567.
VAT Registration Number: 327482784. ICO Registration Number: ZA459780