Testimonials  

"This is the second time I have used Addlington-West Group to help me with Section 75 issues. Both times have resulted in success, and I would recommend them to anyone, without hesitation."

"Excellent services. Had to persevere with the claim, but got there in the end."

"Addlington-West Group work on a No Win No Fee basis which prompted me to use them. It has taken approximately 3 months from start to finish in achieving a successful outcome of the claim being upheld under Section-75 of the Consumer Credit Act 1974. Cannot praise them enough!"

"A long drawn out experience, but not due to Addlington-West Group. I was slow in replying to them  and in finding relevant papers, then Covid-19 came along! Once I had provided all Addlington-West Group requested, the process was fairly quick. I am considering instructing them again."

"The whole process was completely stress free. Nikki was extremely helpful whilst being totally professional talking me through each step."

"Addlington-West Group have been a tower of strength throughout the process of claiming. I have been very impressed with the diligent and reassurance in which the whole thing has been handled. It helps restore some faith in the human condition that these are those who help you to stand up and fight against corrupt and unscrupulous scammers . Thank you Addlington-West Group."

"At a time when it seems hard to trust anybody Addlington-West Group were a breath of fresh air, informative and very efficient and it was a pleasure to do business with them."

" I am pleased to say how impressed I have been with the way Addlington-West Group pursued the claim, even though it about two years, the outcome was fantastic."

"I would thoroughly recommend Addlington-West Group if you have a claim to make. Nikki was extremely helpful, but not overbearing, in helping our successful claim being made. A big thankyou to all concerned."

"The representatives of Addlington-West Group have handled my claim with complete satisfaction, particularly Nikki who has remained always calm,, polite and extremely professional at all ties, even when at times I have shown impatience and concerned about the outcome. I am happy and relieved to accept the offer."
 

"I have been extremely happy with the service given to me by your company. The staff are kind and considerate as well as helpful."

"We are so pleased we dealt with yourselves. We had given up hope of retrieving any money and the service we got from you was outstanding. Thank you Nikki and Theresa."

"Karen and her team were absolutely excellent. Very professional, friendly, easy to talk to and efficient. We had given up hope of ever getting any of the money back we gave ABC lawyers. Addlington-West Group have restored our faith in human nature. "

"Very impressed with the company. Everything was explained in detail. I was also kept informed by telephone of how things were going with the claim."

"I was really pleased with the outcome of my claim. I got back the full amount of money I had been conned out of. So full marks to Addlington-West Group who were very helpful and very professional in the way they advised and got the results that they did."

"A very good, reliable and prompt service."

"After the initial phone call from Addlington-West Group, it took me a few days to collect and send all paperwork which I had to. Addlington-West Group took copies and sent everything back. After that I just had to wait and let them do all the work, which took them a few weeks. I received a phone call saying the claim was successful."

"Addlington-West Group has converted me from a hardened sceptic, that my original blunder of buying a timeshare, would ever come good. Thank you and a great result."

"A successful result. Well worth the cost."

"Thank you so much for a job well done."

"Throughout our dealings with Addlington West Group, we have been treated with the utmost courtesy and professionalism. We would certainly look to them in the future should the need arise."

"I would like to thank all at Addlington West Group for their impeccable work and help through out this claim. I would not hesitate to tell anyone to use their services. Great Work. A credit to you all."
 

"I am extremely pleased to have a result from our claim. We have been trying ourselves to pursue this with no luck, but Addlington West Group managed it! They have been courteous, helpful and supportive throughout this whole process."

"Very professional and effective. Always courteous and keep you informed as to whats happening. Got a great result when I was not expecting it. Very helpful right to conclusion of the matter."
 

"I had given this claim up as a ´lost case. Addlington-West Group took it over. Very easy and professional to deal with. End result - success!"

"We wish to thank Addlington-West Group for all your help. We had no idea of getting our money back. But with your help it was easy sailing. We would like to thank you once again."

"First class service, no hassle and very polite and knowledgeable staff. All went through like clockwork and did what they said they would. Very pleased."

"Great service, efficient and friendly staff. Enabled me to recover funds/money that I had thought I had lost forever with no chance of recompense. My thanks to the team at Addlington-West Group."

"I cannot thank you enough, I had given up the thought of getting any money back from Monster Rewards and was putting it down to my bad judgement. I am so pleased I took the phone call from Theresa that day and started the ball rolling. I think everyone was very professional and pleasant every time I had contact with the company."

"Competent and Professional."

"An excellent service from the first telephone call until payment. I have been informed of all information and what you was doing next. It was not all plain sailing but with your guidance the outcome was better than I anticipated. From a very satisfied customer. Thank you very much."

"I would like to thank for the work you have done and to get a result was a surprise as did not expect it."

"From the first time that your company approached me for compensation, they have explained the process clearly. The staff have been prompt and courteous, and they have kept me informed when delays have occurred etc."

"The whole process was handled very professionally and efficiently. The staff were very well informed and helpful. Very happy with the outcome."

"On behalf of my husband and myself, Karen Frost did an excellent job in keeping us informed with the progress of the matter. Thank you again for your help where no-else did in the past. Excellent, from start to finish on doing their job and keeping their word."

"In my claim Addlington West Group acted speedily and efficiently to resolve it successfully. They were always amenable and helpful with any queries I had."

"Thank you for a very professional service to successfully claim compensation for the mis-selling of small company equities. In particular i was most impressed by your ability to obtain a full record of all transactions that took place 12 - 17 years ago without any documentation available from myself. My only input was to provide a minimal amount of information recalled from memory. This was conveyed via a couple of telephone consultations with your efficient and considerate personnel plus a little form filling.
Although I have never made a compensation claim before, I would have no hesitation in recommending Addlington-West Group for a first class service without compare."

"Excellent and Professional Service. Reassuring to deal with a legitimate Claims Company. Would recommend Addlington West Group without hesitation."

"Reliable pleasant service."

​"Professional company who made the whole process very simple for me to understand. Ended up with a very satisfactory outcome. Well done."

"After many approaches from a lot of suspicious companies, mostly based in Tenerife, I was contacted by  Addlington-West Group to help me sort out my claim against Monster Travel. I was very sceptical at first, however they are UK bases and their staff sounded very friendly and genuine. In a very short period of time they sorted out my claim and i am extremely satisfied with the result. I am very pleased. I used Addlington West Group and I would highly recommend them."

"Addlington-West Group were very helpful and patient during this lengthy claim. Thanks to their skills i am now financially secure for this year."

"A very efficient service. Well done."

"Helpful professional staff. Made making the claim process easy and worry free. We could have not done it without them.. Thank you Addlington-West Group."

"Everything handled very professionally."

"Very good service. Thank you."

"The staff were extremely helpful and courteous when I spoke to them and I was very impressed with the efficient and quick completion of this matter by Addlington-West Group."

"I would like to thank Addlington West Group  very much for their courteous, friendly and understanding help in a very stressful situation of trying to sell my timeshare. 
I started the process of trying to sell my timeshare back in 2006 shortly after my husband died and before Monster Rewards went into liquidation. The bank were very unhelpful and made it a very stressful time for me. I sent all the relevant information to them, they kept writing and asking for information that had already been sent. After a long time going backwards and forward i gave up and had to write the money off. Addlington West Group offered help, so I thought I would let them try to recover the money I had lost, which they did. Its has lifted a great weight off my shoulders. 
I would be happy to recommend Addlington West Group to anyone else in a similar situation to me."

"Full marks to Addlington-West Group in pursuing our claim. We found their paperwork easy to follow and were well satisfied with the result. Thanks to Theresa and her colleagues."

"I have been shown total respect and received all the help I have requested. I would have no problem recommending your company services to anyone. It has been a pleasure."

"Very efficient, kept me in the loop, won my case and reward. Thank you."

"Addlington West Group are good at what they do.. I would recommend them to anyone."

"As you can see from my rating, I am delighted with the outcome and express my appreciation for all your efforts on my behalf. "

"Well Done Addlington West Group. You resolved a major financial problem for us due to the smooth talking scam merchants working for selling my timeshare using monster."

"Very efficient, kept me in the loop, won my case and reward. Thank you."

"I am more than impresses with everything you have done. Well done you . 10/10!"

"We are delighted with work from your group at Addlington West Group. Thank you."

"Helpful and thorough through a complicated process."

"We were pleased with the performance of Addlington West Group in handling our claim against M&S Bank. The staff we were dealing with were very helpful, the process was straight forward in terms of our involvement and we were very pleased with the outcome."

"The service has been better than I could have expected under the circumstances."

"Never in a million years did we think we would get any money returned through the scam with Monster Rewards. Thank you Addlington West Group for all your help and understanding."

"Professional, informative, methodical, comfortable to talk to and to deal with. Not pushy or pressurising and enjoyable to converse with. Excellent and Outstanding! Overall a thoroughly pleasant experience and will definitely recommend to family and friends Thank you, much appreciated Theresa, Nikki and all the Team."

"The service from Addlington West Group personnel has been excellent. They were clear on the information required from me and once this was provided the case was progressed very quickly. Commendably I was kept fully informed on a regular basis."

"We are very pleased with the final outcome of our misfortunes with Monster Rewards, and most grateful to you all in repayment of money we thought was lost."

"Fantastic service, minimum of communication required, fast and efficient service. Would definitely recommend. Thank you for your efforts."

"Very pleased with result. Addlington West Group did what they promised to. Kept informed of progress with updates. Well Done."

"I am glad to recommend the Addlington West Group ( no win, no fee) offer which has resulted in me receiving a substantial award in a case where I thought I had lost my money. Addlington West Group are courteous, efficient and polite in expeditiously settling claims. In my experience you have worked in an excellent manner even though we were not online and everything was done by post."

"We were very impressed with the help we received from Addlington West and also with the outcome."

"Thank you very much for everything. Love M."

"We are very pleased with the outcome and the efficiency of your company. Thank you so much for helping us to recover our funds."

"Thank you for settling my claim. I did not think I would get anything. I have lost so much money on timeshare Monster Travel said they would sell my timeshare they never did. Thank you so much."

"You have been very helpful and sorted everything out for us. If it was not for you we would have not yet got our money back so we are extremely grateful. Thank you."