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About Addlington-West Group
Peace of Mind
A British firm, specifically founded to meet the demands of balancing injustice and incorporating recent and welcome legislation by the FCA, Addlington-West Group provides services to people who might have a valid claim for redress.
As a trusted claims management firm, we are well versed in recovering millions of pounds of compensation for mis-sold products.
Offering a no-win, no-fee service,* Addlington-West Group comprises industry experts and experienced claims handlers working together in your best interests.
We are relentless in pursuing your redress and successfully recovering any money that you may be owed.
Our Commitment to Excellence
Our friendly and experienced in-house professionals manage the entire claims process for you, providing you with peace of mind.
Driven by a passion for upholding the principles of justice and integrity, we take pride in our commitment to understanding your unique requirements.
Our approach is centered on delivering comprehensive solutions and personalised strategies designed to exceed expectations and achieve the best possible outcomes.
Important Information
Please note that telephone calls to our office are recorded for training and monitoring purposes. Addlington-West Group would like to remind you that you are not required to appoint a third-party to represent a claim. You can submit your own claim for free or you can complain to the Financial Ombudsman Service (FOS) or represent the claim to alternative dispute resolution scheme if the respondent is a member of such.
For each separate claim, you shall pay us a success fee where your claim is successful. The amount of the success fee will be dependent on the level of award/compensation that is offered and is based on the GROSS amount. Our fees range from 15% to 25% excluding VAT. VAT will also be added and charged at the prevailing rate, which is currently 20%. For more information, please refer to the illustration below. This explains the success fee in relation to amounts of compensation.
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N.B. The above illustration is neither an assumed or confirmed estimate of the potential recovery amount. The VAT rate was calculated on 27th June 2019 and this is subject to change. Please note, the illustration is relevant only for Section 75, FSCS and FOS claims and is not intended for Business Energy Claims.
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*If your claim is successful, our fee is between 15% to 25%. If you cancel the agreement prior to the claim reaching a conclusion, a cancellation fee may apply. This is a reasonable fee in relation to work completed to date (currently £100, per hour, including VAT). Please view our terms of engagement for full details.
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Addlington-West Group Ltd. Incorporated in England. Company Registration Number: 11554567.
VAT Registration Number: 327482784. ICO Registration Number: ZA459780