Our team have your claim covered

We are a dependable, credible and proficient claims management firm. Incorporated in England, Addlington-West Group is authorised and regulated by the Financial Conduct Authority (FRN:838665). We recover mis-sold timeshare and holiday product claims.

Comprising industry experts and experienced claims handlers, together, we have successfully recovered millions of pounds worth of compensation for clients throughout the UK.



Addlington-West Group is now working with International Timeshare Refund Action (ITRA) consumers to successfully obtain refunds. Contact us today to learn more about the secure route to recover your money.




Before you deal with any company that contacts you unexpectedly, always remain vigilant about unofficial communications. Addlington-West Group are becoming increasingly aware of scams whereby people are contacted via telephone, email and text message. These people are often told that they are owed refunds amounting to several thousand pounds.


Scam emails and letters generally contain spelling mistakes and poor grammar and ask you to make a payment so that your refund can be released. This is a scam that is sometimes called advance fee fraud.


If you are receiving nuisance calls, you can register with the Telephone Preference Service. This service is free and is operated by the Information Commissioner Office (ICO).


If you are not sure then contact us. Addlington-West Group is happy to offer you no-obligation advice and put you on the right track.


Do You have a claim?


If you think you may have been mis-sold timeshare or holiday products and lost money because of misleading advice or wondering if you have a claimwe want to hear from you.


Equally, if you have been affected by unscrupulous agents who applied underhand sales techniques or deliberately misrepresented benefits, you could be entitled to thousands of pounds in compensation.


Call our friendly experts today to learn more.


Please note that telephone calls to our office are recorded for training and monitoring purposes. Addlington-West Group would like to remind you that you are not required to appoint a third-party to represent a claim. You can submit your own claim for free or you can complain to the Financial Ombudsman Service (FOS) or represent the claim to alternative dispute resolution scheme if the respondent is a member of such.