TESTIMONIALS


" I cannot thank you enough, I had given up the thought of getting any money back from Monster Rewards and was putting it down to my bad judgement. I am so pleased I took the phone call from Theresa that day and started the ball rolling. I think everyone was very professional and pleasant every time I had contact with the company."

 

Satisfaction Rating: 10/10

 

- Eleanor and William Greer - Barrhead


" Competent and Professional. "

 

Satisfaction Rating: 10/10

 

- Dennis Stowe - Sussex


"An excellent service from the first telephone call until payment. I have been informed of all information and what you was doing next. It was not all plain sailing but with your guidance the outcome was better than I anticipated. From a very satisfied customer. Thank you very much."

 

Satisfaction Rating: 9/10

 

- William Cook - Norfolk


"I would like to thank for the work you have done and to get a result was a surprise as did not expect it."

 

Satisfaction Rating: 10/10

 

- Brian Wright - Peterborough


"From the first time that your company approached me for compensation, they have explained the process clearly. The staff have been prompt and courteous, and they have kept me informed when delays have occurred etc. "

 

Satisfaction Rating: 8/10

 

- Mr and Mrs Hill - Bristol


"The whole process was handled very professionally and efficiently. The staff were very well informed and helpful. Very happy with the outcome."

 

Satisfaction Rating: 9/10

 

- Mr and Mrs Purewal - Essex


" On behalf of my husband and myself, Karen Frost did an excellent job in keeping us informed with the progress of the matter. Thank you again for your help where no-else did in the past. Excellent, from start to finish on doing their job and keeping their word."

 

Satisfaction Rating: 10/10

 

- Wendy Parry - Yorkshire


" In my claim Addlington West Group acted speedily and efficiently to resolve it successfully. They were always amenable and helpful with any queries I had."

 

Satisfaction Rating: 10/10

 

- Michael A R Holt - Devon


" Thank you for a very professional service to successfully claim compensation for the mis-selling of small company equities. In particular i was most impressed by your ability to obtain a full record of all transactions that took place 12 - 17 years ago without any documentation available from myself. My only input was to provide a minimal amount of information recalled from memory. This was conveyed via a couple of telephone consultations with your efficient and considerate personnel plus a little form filling.

Although I have never made a compensation claim before, I would have no hesitation in recommending Addlington-West Group for a first class service without compare."

 

Satisfaction Rating: 10/10

 

- David Massey - Kidderminster


" Excellent and Professional Service. Reassuring to deal with a legitimate Claims Company. Would recommend Addlington West Group without hesitation."

 

Satisfaction Rating: 9/10

 

- Barrie Thomas - West  Glamorgan 


" Reliable pleasant service ."

 

Satisfaction Rating: 9/10

 

- Richard Stiven - Edinburgh


" Professional company who made the whole process very simple for me to understand. Ended up with a very satisfactory outcome. Well done."

 

Satisfaction Rating: 10/10

 

- Jason Alford - Essex


" After many approaches from a lot of suspicious companies, mostly based in Tenerife, I was contacted by  Addlington-West Group to help me sort out my claim against Monster Travel. I was very sceptical at first, however they are UK bases and their staff sounded very friendly and genuine. In a very short period of time they sorted out my claim and i am extremely satisfied with the result. I am very pleased. I used Addlington West Group and I would highly recommend them."

 

Satisfaction Rating: 10/10

 

- David Cooke - Reading


" Addlington-West Group were very helpful and patient during this lengthy claim. Thanks to their skills i am now financially secure for this year."

 

Satisfaction Rating: 10/10

 

- Debra Barber - Stoke-on-Trent 


" A very efficient service. Well done."

 

Satisfaction Rating: 10/10

 

- Joyce O´Regan - London


"Helpful professional staff. Made making the claim process easy and worry free. We could have not done it without them.. Thank you Addlington-West Group."

 

Satisfaction Rating: 10/10

 

- Stewart & Angela Robinson - Rochdale


"Everything handled very professionally."

 

Satisfaction Rating: 10/10

 

-  Paul and Helen Rodker - Northwood


" Very good service. Thank you."

 

Satisfaction Rating: 10/10

 

-  Graham Squirrell - Kent


" The staff were extremely helpful and courteous when I spoke to them and I was very impressed with the efficient and quick completion of this matter by Addlington-West Group."

 

Satisfaction Rating: 10/10

 

-  Hazel McNally - Warwickshire


" I would like to thank Addlington West Group  very much for their courteous, friendly and understanding help in a very stressful situation of trying to sell my timeshare. 
I started the process of trying to sell my timeshare back in 2006 shortly after my husband died and before Monster Rewards went into liquidation. The bank were very unhelpful and made it a very stressful time for me. I sent all the relevant information to them, they kept writing and asking for information that had already been sent. After a long time going backwards and forward i gave up and had to write the money off. Addlington West Group offered help, so I thought I would let them try to recover the money I had lost, which they did. Its has lifted a great weight off my shoulders. 

I would be happy to recommend Addlington West Group to anyone else in a similar situation to me. "

 

Satisfaction Rating: 10/10

 

-  Sarah Chiverton - Warwickshire


 " Full marks to Addlington-West Group in pursuing our claim. We found their paperwork easy to follow and were well satisfied with the result. Thanks to Theresa and her colleagues."

 

Satisfaction Rating: 10/10

 

-  Gavin and Jean Fay - Newcastle


 " I have been shown total respect and received all the help I have requested. I would have no problem recommending your company services to anyone. It has been a pleasure."

 

Satisfaction Rating: 9/10

 

-  Trevor Meredith - Treherbert


 " Very efficient, kept me in the loop, won my case and reward. Thank you."

 

Satisfaction Rating: 9/10

 

-  Martin Bogle - Stafford


 " Addlington West Group are good at what they do.. I would recommend them to anyone."

 

Satisfaction Rating: 10/10

 

-  James and Agnes Baxter - Beattock


 

Satisfaction Rating: 9/10

 

-  Stewart and Angela Robinson - Rochdale


" As you can see from my rating, I am delighted with the outcome and express my appreciation for all your efforts on my behalf. "

 

Satisfaction Rating: 10/10

 

- Alan Smith - North Yorks


" Well Done Addlington West Group. You resolved a major financial problem for us due to the smooth talking scam merchants working for selling my timeshare using monster."

 

Satisfaction Rating: 9/10

 

- Walter and Lesley Gaskarth - Cumbria


" I am more than impresses with everything you have done. Well done you . 10/10!"

 

Satisfaction Rating: 10/10

 

-  Nerys Love - North Wales 


" We are delighted with work from your group at Addlington West Group. Thank you."

 

Satisfaction Rating: 10/10

 

- Ernest Coles - Hants


" Helpful and thorough through a complicated process."

 

Satisfaction Rating: 8/10

 

- Susan and Kenneth Johnson - Somerset 


" We were pleased with the performance of Addlington West Group in handling our claim against M&S Bank. The staff we were dealing with were very helpful, the process was straight forward in terms of our involvement and we were very pleased with the outcome."

 

Satisfaction Rating: 9/10

 

- Roger and Maureen Powell - Swindon


" The service has been better than I could have expected under the circumstances."

 

Satisfaction Rating: 9/10

 

- Mary Watson - Scotland


"Never in a million years did we think we would get any money returned through the scam with Monster Rewards. Thank you Addlington West Group for all your help and understanding."

 

Satisfaction Rating: 10/10

 

- Irene and Eric Boyd - Scotland


"Professional, informative, methodical, comfortable to talk to and to deal with. Not pushy or pressurising and enjoyable to converse with. Excellent and Outstanding! Overall a thoroughly pleasant experience and will definitely recommend to family and friends Thank you, much appreciated Theresa, Nikki and all the Team"

 

Satisfaction Rating: 10/10

 

- Jagjit Singh and Manvinder Sohal - Middlesex


"The service from Addlington West Group personnel has been excellent. They were clear on the information required from me and once this was provided the case was progressed very quickly. Commendably I was kept fully informed on a regular basis."

 

Satisfaction Rating: 10/10

 

- Peter Brougham - Tyne and Wear 


"We are very pleased with the final outcome of our misfortunes with Monster Rewards, and most grateful to you all in repayment of money we thought was lost."

 

Satisfaction Rating: 10/10

 

- Monica Kelleway - Fareham


"Fantastic service, minimum of communication required, fast and efficient service. Would definitely recommend. Thank you for your efforts."

 

Satisfaction Rating: 10/10

 

- David and Lynn Wall - Hertfordshire


"Very pleased with result. Addlington West Group did what they promised to. Kept informed of progress with updates. Well Done."

 

Satisfaction Rating: 9/10

 

- Robert Webb - Somerset


"I am glad to recommend the Addlington West Group ( no win, no fee) offer which has resulted in me receiving a substantial award in a case where I thought I had lost my money. Addlington West Group are courteous, efficient and polite in expeditiously settling claims. In my experience you have worked in an excellent manner even though we were not online and everything was done by post."

 

Satisfaction Rating: 10/10

 

- Joseph Jennings - Surrey


"We were very impressed with the help we received from Addlington West and also with the outcome."

 

Satisfaction Rating: 09/10

 

- Lillian and Daniel McAlister - Renfrewshire


"Thank you very much for everything. Love M."

 

Satisfaction Rating: 10/10

 

- Maureen Crane - Derbyshire


"We are very pleased with the outcome and the efficiency of your company. Thank you so much for helping us to recover our funds."

 

Satisfaction Rating: 10/10

 

- Stephen Jeffrey - Kent


"Thank you for settling my claim. I did not think I would get anything. I have lost so much money on timeshare Monster Travel said they would sell my timeshare they never did. Thank you so much."

 

Satisfaction Rating: 10/10

 

- Dorothy Walsh - Liverpool


"You have been very helpful and sorted everything out for us. If it was not for you we would have not yet got our money back so we are extremely grateful. Thank you."

 

Satisfaction Rating: 10/10

 

- Frans and Sandra Schaap - Lancashire


"Being a OAP and I think taken to the cleaners by Monster Rewards it is such a joyful relief to know someone is there and this case was Addlington West Group. May they help more OAPS."

 

Satisfaction Rating: 09/10

 

- Gordon Salmon - Guernsey


"Having been approached by Addlington-West Group, we were very sceptical on a result. After other reliable (so called) companies offering their assistance with obtaining compensation under Section 75. We are pleased to say a result has been achieved in a short while for which we are extremely grateful to Addlington-West Group are honest and trustworthy."

 

Satisfaction Rating: 10/10

 

- Richard and Julia Kennedy - Suffolk


" Very impressed, with Addlington-West Group, had a problem with a holiday firm that went into liquidation and Addlington-West Group took on my claim, and within a couple of weeks I received my compensation, they were very efficient, very professional, very quick, and great people."

 

Satisfaction Rating: 9/10

 

- Barry and Janice Williams - Lancashire


"Very professional approach, advised the process could take 6 weeks and delivered in 2 weeks."

 

Satisfaction Rating: 9/10

 

- Hadyn Gigg - Lancashire


"Addlington-West Group presented a claim for repayment of fees charged by "Monster Travel" for services which they failed to provide. We had believed that the money paid was a total loss as after four years the company was terminated. Within two months Addlington-West Group obtained a full repayment and their services I would recommend to anyone with similar problems."

 

Satisfaction Rating: 10/10

 

- John and Beryl Hirst - Staffs


"Thank you so much for sorting out my problem with Monster Travel, and for recovering my money from Natwest Bank."

 

Satisfaction Rating: 10/10

 

- Patrick O´Sullivan - Middlesex


"Thank you for completing this process professionally and efficiently, and for achieving the result of a full refund! I´d like to state that, I´m sure this would not have happened without the tenacity and pro-activeness of Theresa. Many thanks for an excellent result Addlington-West Group!"

 

Satisfaction Rating: 10/10

 

- Rajinder Joshi - Surrey 


 

Satisfaction Rating: 10/10

 

- David James and Sandra Lee - Doncaster 


"Fast and efficient service, thank you." 

 

Satisfaction Rating: 10/10

 

- Noel Morgans - Dyfed 


"Well what a surprise I´ve had when opening the letter. Never expected to hear so quick. Very impressed." 

 

Satisfaction Rating: 10/10

 

- Susan Smith - Staffordshire 


"A very efficient and effective process. Great communication throughout by friendly and knowledgeable staff. I received full assurances that this was a genuine ´no win, no fee´process with no hidden fees or recourse. Highly recommended." 

 

Satisfaction Rating: 10/10

 

- Anthony Willars - Manchester 


"Well I am astounded how Theresa and her colleagues sorted this out. Well done and very much appreciated for all your hard work. Conducted very professionally and with a friendly manner, keeping updated throughout. Many Thanks"  

 

Satisfaction Rating: 10/10

 

- Valerie M Yates - Manchester 


 Satisfaction Rating: 09/10

 

- Vijay Pattani - Leicester 


 Satisfaction Rating: 10/10

 

- Stephen and Celia Wollacott - Devon


"Excellent all the way through process, put all my initial reservation to rest by being open throughout the process explained details the process in words I could even understand. I recommend Addlington-West Group with out any hesitation."

 

Satisfaction Rating: 08/10

 

- Terry Dixon - Wantage


"I could not have had a better service than I did from Addlington-West Group. From the very start of the claims process Addlington-West Group staff were courteous, friendly and helpful. Everything which needed to be done was carried out meticulously and yet I truly felt that someone was on my side and determined to help. Many, many thanks."

 

Satisfaction Rating: 10/10

 

- Bruce Carpenter - Southsea


"This completed very quickly service was excellent."

 

Satisfaction Rating: 10/10

 

- Stephen and Janet Kirk - Redditch


"Excellent professional service which was dealt with promptly, minimum fuss."

 

Satisfaction Rating: 10/10

 

- Edward Gibbs - Folkestone