Claims management services

Working on your behalf to prepare, lodge and handle various consumer claims against mis-selling, our pursuit for the fair treatment of consumers has historically resulted in massive success.


Addlington-West Group is authorised and regulated by the Financial Conduct Authority (FRN:838665) and we are well versed in recovering millions of pounds of compensation for many claims that include:

Have you lost money through International Timeshare Refund Action (ITRA)?

Addlington-West Group is now working with ITRA consumers to successfully obtain refunds. Contact us today to learn more about the secure route to recover your money.

Moreover, our no win, no fee* arrangement means you don’t need to worry about paying any upfront fees.


Quite simply, if we agree to take on your claim and you don’t receive a pay-out, you don't pay us a penny.


If you want a swift resolution from a proactive and regulated claims management company, we are waiting to hear from you today. 

Call our friendly experts today for no-nonsense, professional advice.

Please note that telephone calls to our office are recorded for training and monitoring purposes. Addlington-West Group would like to remind you that you are not required to appoint a third-party to represent a claim. You can submit your own claim for free or you can complain to the statutory ombudsman, compensation scheme or represent the claim to alternative dispute resolution scheme if the respondent is a member of such.


*Our success fee is payable upon acceptance of an award and is 42% including VAT (35% plus VAT). If you cancel the agreement prior to the claim reaching a conclusion, a cancellation fee will apply. This is a reasonable fee in relation to work completed to date (currently £150 - including VAT - an hour). Please view our terms of engagement for full details.